Google My Business Tips

I was obsessed with the perfect look. I spent a small fortune on professional photography, thinking that a polished gallery was the one-way ticket to a local listing win. But here is the kicker: the more I polished, the more my rankings stayed stuck in the mud. I was invisible on local business maps and […]

I spent six months chasing my tail, obsessing over keywords and begging every customer for a five-star review. I was convinced I had cracked the code. Then, one Tuesday afternoon, I sat in a coffee shop just three blocks from my office and searched for my own services. I didn’t even show up on the […]

I’ll never forget the Tuesday morning I realized my shop was practically invisible. I had spent thousands on a fancy website, yet when I searched for my own services from the sidewalk right out front, my competitor—a guy who didn’t even have a professional logo—was sitting pretty at the top of the map. It felt […]

I sat there in my empty shop, the smell of fresh coffee hanging in the air with nobody to drink it, staring at my smartphone. I typed in “best coffee near me.” My heart sank. I wasn’t there. Not in the top three. Not even in the top ten. I was buried on page four […]

I’ll never forget the sinking feeling in my gut when I realized a total stranger was managing my business’s reputation better than I was. Three years ago, I opened my Google Business Profile and saw a question from a potential client asking if we offered same-day emergency services. The answer? A flat “No” from a […]

I vividly remember the afternoon I almost nuked a client’s plumbing business listing. I was trying to be “innovative.” I added three wrench emojis and a lightning bolt to their business name, thinking it would skyrocket our click-through rate. Instead, the profile vanished within forty-eight hours. My stomach dropped. I had spent months working on […]

I remember sitting at my kitchen table at 2 AM, nursing a cold cup of coffee and wondering why on earth my local business was essentially invisible to the world. I had more five-star reviews than any of my competitors in the three-block radius, yet there I was, buried on page two while a shop […]

I’ll never forget the sinking feeling in my gut when I searched for my own business and couldn’t find it. I had spent hours “optimizing,” which in my mind meant cramming every service I offered into that 750-character box. I thought I was being smart, but I was just being a noisy salesman in a […]

Last December, I sat in my office staring at a screen that felt like a brick wall. My rankings were flat, and the ‘busy season’ was passing me by. I’d done the heavy lifting—the citations, the reviews, the back-and-forth with picky customers—but I was still stuck in the middle of the pack. Then, I noticed […]

I was standing in my own lobby, phone in hand, and I couldn’t find my own business. Talk about a wake-up call. I had the lights on, the coffee brewed, and a team ready to work, but on local business maps, I simply didn’t exist. It was like I was shouting into a hurricane. I’d […]